The whole product, as tools.

Who am I connected as: user, organization (id, name, plan) and the API key prefix.

The organization's API keys: name, prefix, when each was created and last used.

Create a named API key, for example one per product or script, so each can be rotated or deleted alone.

Give an API key a new secret under the same name.

Delete an API key.

The organization's files: images and GIFs to show in emails (use each file's url in body_html) and documents to attach to a step (attachment_file_ids).

Store a file for emails: an image or GIF (png, jpg, gif, webp) to show in a journey or template, or a document (pdf, csv, txt, ics, docx, xlsx, pptx) to attach.

Rename a file (keep its extension) or change its description (the image's alt text).

Delete a file.

The knowledge base every campaign is written from: what the company does, who it reaches, the pain, the proof, expected volume, plus its offerings.

Fill or update the knowledge base.

Products and services the campaign drafter may pitch, with benefits, links and each product's own ideal customer, job titles, pain, proof, FAQ, pricing, category and getting-started steps.

Add a product or service to the knowledge base, or update one by offering_id.

Remove an offering from the knowledge base.

Where a new workspace stands: the wizard step, whether it is done, the profile so far, and a checklist of what exists (profile, mailbox, warmup, contacts, campaign).

Business plan: register a sending domain you own, create its Amazon SES identity, and return the DNS records to publish.

Re-fetch the DNS records for a domain you already registered.

Poll SES for verification status and unblock sending once DKIM succeeds.

List every sending domain with SES verification status and reply-capture state.

Delete the organization's own sending domain and its SES identity.

What this organization's plan includes for sending: included domains and senders that Raechly buys, sets up and warms, how many it has set up so far (managed), open_orders, can_order (a domain is left to order), paid (false during a trial: the domain is bought after the first payment) and own_senders (Business: may bring its own domains and inboxes).

Ask for a different number of extra sending domains (three senders each, $25 a month each) on a paid plan.

Lookalike .com domains for the organization's senders, built from its website (tryacme.com, acmehq.com), each with available true (free to buy), false (taken) or null (couldn't check).

Ready domains the organization can buy now: sending domains Raechly has warmed for about 3 weeks, so they send today instead of after a new domain's warmup.

Order the domain the plan includes, with up to 3 senders on it.

The organization's sender orders: open (waiting for Raechly, or for payment of a ready domain), done (set up or handed over) or canceled.

Cancel an open sender order before Raechly sets it up, or a ready domain that isn't paid for yet (it goes back on sale).

List mailboxes with warmup status, daily limits, sent-today counts and reply capture.

Connect the user's own inbox with an APP PASSWORD (Gmail: 2-step verification on, then Google Account → Security → App passwords).

Business plan: create a sender on your own verified domain, with reply capture wired up automatically.

Read a connected mailbox's inbox now (the server also polls every 15 minutes and before each hourly send pass).

Ensure every active mailbox has a working inbound routing rule — sends are gated on it.

Why an outbound SES mailbox can or can't send: for each one (or mailbox_id), whether its replies reach Raechly and, when they don't, a title, the reason, recommended steps in order (each with an action: open a link, setup = reconcile_reply_capture, check = this tool again, connect = connect_mailbox with an app password (username = the account that owns an alias), add_domain = create_domain, product_email = set_mailbox_purpose lifecycle) and alternatives, most likely first.

Remove a sender.

Rename a mailbox's sender name (what recipients see next to the address) or change its daily limit.

Warmup overview: per-mailbox progress, thread and reply counts, pool accounts.

Start the ramp on an older mailbox still pending. New senders start warming on their own.

Raechly staff only: mark a mailbox ready immediately, bypassing the ramp.

Optional: add a real inbox of your own that receives your senders’ warmup mail.

Raechly staff only: fire a warmup send pass for every organization instead of waiting for the hourly run.

Bulk import leads, upserting by email, with suppression respected.

List recent leads with status: active, bounced or unsubscribed.

Search the user's own contacts, the only people they can look up: free text (name, email, company), job titles and keywords (any of, partial match), seniority, department, country, city, tags, exact company or title, and status.

Every tag in use with its contact count.

Add or remove tags on a set of contacts by id.

Companies form from contacts' email domains (free-mail addresses excepted).

One company with its people, researched facts (with sources) and recent sends.

Edit a company's name, website, industry, size, LinkedIn or location.

Stop all outreach to a company: blocklists its domain and pauses its people in every active campaign.

Lift a company suppression.

Read the company's website once and keep three to five facts with their source, for every person there; autopilot drafts open with one.

Propose who a campaign should reach (its ICP), before anyone is found.

The user's yes to the campaign's ICP: find the people now.

A campaign's ICP: filters, count, schedule, whether the user confirmed it, how many people were found in all, the latest runs, and whether a run is still going.

Your campaigns' ICP searches: filters, count, schedule, list, campaign, whether confirmed, and last run time.

A campaign's ICP search with its recent runs: requested, found, added, duplicate, rejected (counts by reason), risky, credits.

Change a campaign's ICP search: name, filters, max per cycle, frequency, target list, or pause it (enabled=false).

Run a campaign's confirmed ICP search again now, for more people.

Contact lists with member counts.

Create an empty contact list to group people for enrollment or as a target for a saved search.

Add contacts to a list by id.

Remove contacts from a list.

One action on many contacts: add_to_list (list_id), tag (tags), reverify (re-check the addresses), set_owner (owner_user_id).

List campaigns with status and send-window settings.

Get one campaign with its full step sequence and per-status lead counts.

Draft a campaign with AI from a brief: name, send window and 3 to 4 steps.

Create a campaign with its full step sequence, send window and daily cap.

Change a campaign's settings: name, status, send window and days, timezone, daily limit, brief, goal, booking URL, AI instructions, protection (auto-pause on bounce rate or after N unanswered steps), exclusions (lists, tags, people active or completed elsewhere), approval, and the per-company rules (max people per company, spacing days, which reply intents pause the whole company), whether emails end with an Unsubscribe link, and which senders it sends from.

Render one contact's email for a step exactly as it would send: variables filled, opt-out link in place.

Send one step to an address the user owns (one of their mailboxes, or their login email) from one of their mailboxes.

A campaign's numbers, counted in the database: journey (enrolled, by status, unsubscribed), engagement (sent, failed, replied by intent, bounced, rates), the next seven days of scheduled sends, the per-step table and how many drafts await approval.

The campaign's own log: lifecycle changes, each send pass, AI drafting, user actions and system protection (auto-pause).

Pause one person's sequence in a campaign.

Resume a paused person; their next step is due at once (inside the send window).

Take a person out of a campaign.

Autopilot drafts for a campaign, pending by default: who it goes to, the step, subject and body.

Approve a draft so the next send pass delivers it.

Reject a draft with a reason; the next send pass rewrites it, told what was wrong.

Replace the whole sequence of a campaign.

Activate, pause or complete a campaign.

Delete a campaign that never sent an email, for good: its steps, people, drafts, logs and search go with it; the contacts stay.

The real emails each person in a campaign will get, a page at a time: every step's subject and body filled in for them, signed by their sender, with the unsubscribe footer.

Change one person's email for one step, from review_campaign_emails (contact_id and step_id).

The user's approval of the emails review_campaign_emails showed.

Check again the address of everyone the campaign hasn't emailed yet, as if never checked, and put back people taken out for a bad address so the check decides again (people the user removed stay out).

Enroll leads into a campaign, assigning mailboxes round-robin and scheduling the first send.

People enrolled in a campaign with their email, step, status, sender and next send time.

Raechly staff only: run the send pipeline now, instead of waiting for the hourly run.

Threads in the shared inbox, one per contact and campaign, newest reply first, with unread and reply counts and tab counts (all, unread, needs_reply, replies, bounced, interested).

The whole exchange with one contact: what we sent (by step), what they replied (with intent and outcome), oldest first, plus the contact, their company and the enrollment.

Send an answer in the same thread, from the mailbox that received the reply, so their client keeps the conversation together.

Write an answer to a prospect's reply from the company brief, the campaign's goal and booking link, and the thread.

Record what came of a reply: booked, interested, not_interested, follow_up_later, closed, or empty to clear.

Add email addresses or whole company domains to the organization's Do not email list.

Mark a contact unsubscribed and end every active sequence for them.

Things a person has to act on: bounce spikes, reply capture lost on a mailbox, warmup paused for credits, out of credits, drafts waiting for approval.

Close an alert once it is dealt with; the same condition recurring opens a new one.

The workspace's pipelines with their stages in order: win %, follow-up campaign (kind followup) and staleness threshold per stage.

Rename a pipeline, make it the default, or set its stage list in order.

Create another pipeline with its stages.

Deals in a pipeline (the default when omitted): each with stage, contact, company, value, days in stage and last activity, plus a per-stage forecast (count, value, value weighted by win %).

One deal with its contact, company, stage, history and the contact's recent replies.

Open a deal for a contact by hand (replies open them automatically).

Move a deal to a stage (and optionally set title, value, currency).

Mark a deal won or lost (with a reason).

Put a won or lost deal back in its stage.

Add a note to a deal's history and count it as activity.

One-time: open deals for every past interested or not-now reply that has none.

Read the send log: recipient, mailbox, subject, sent or failed, and the error.

Captured replies, newest first: who replied, to which campaign and step, the reply text with the quoted original stripped, classification (reply | bounce | auto_reply) and AI intent (interested | not_now | objection | unsubscribe | auto_reply | other).

Account overview for the last N days: sends, replies, bounces, reply rate, and a per-day series.

The week as an SDR report: emails sent, replies, interested, meetings booked, what waits on the user (replies to answer, drafts to check, campaigns waiting for senders) and senders by state.

Credit balance and consumption this period: plan, included and top-up credits, used, remaining, breakdown by kind (email_send, journey_send, warmup_send, ai_campaign, ...) and whether limits are enforced.

What each action costs in credits and what each plan includes.

The organization's plan, status, period, remaining credits and the plans it can move to, with price and included credits.

Start or change a plan (starter, growth, pro, business), or cancel with none.

A checkout URL for extra credits that never expire, in multiples of the top-up unit (see get_plan).